In this episode, Marc Metrick, Saks Fifth Avenue President & CEO speaks with Oliver Chen, Cowen Retail and Luxury Goods analyst. They discuss what New Luxury means for stores, customers, product, and experience innovation. They also speak about new platforms, the connected retail experience, COVID-19’s impact on luxury goods, and the department store experience in the new normal. Press play to listen to their conversation.
The Retail Visionaries Podcast Series features thought leaders across retail, new platforms, and luxury on the most pertinent topics in these industries.
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